NeighborWorks America Virtual Classroom

Are you wondering what skills are necessary for practitioners to effectively work with customers in reaching their financial goals? What behaviors and attitudes can make a person financially confident? What barriers do consumers face in working toward long-term financial security? In this faculty-led online course, the counselor will build core financial knowledge, tools and problem-solving skills that will enable them to assist their clients with financial concerns, increase client’s financial well-being and work toward their financial goals.

This course is designed for financial coaches, financial and housing counselors, program managers, rental housing counselors, and community development professionals.

This faculty-led course takes place over four weeks and includes up to a 90-minute weekly live web conference session, self-paced online assignments and the use of peer discussion forums.  Participants should expect to spend approximately four hours per week on course related reading and assignments.

This course satisfies training requirements to obtain initial NCHEC certification for Rental Housing Counseling and Financial Capability. It provides 12 continuing education hours for all other NCHEC certifications.

This intermediate-level course covers the recommended standards in design and methodology for post-purchase education programs. The course focuses on topics that help both new and existing homeowners manage their most important asset – their home. These topics include home maintenance and repair, financial management and budgeting skills, insurance, methods for getting homeowners more involved in their community, early intervention programs to prevent delinquencies and default, and the pros and cons of refinancing. Learn how to develop sustainable, effective programs and recruit homeowners in your area to your classes.  

Participants should be fully familiar with financial education concepts prior to taking this course. An exam is given following the course for those interested in obtaining a Certificate of Professional Recognition in post-purchase education training.

This 4-week faculty-led course includes self-paced online assignments and the use of peer discussion forums.  The course is presented in four weekly lessons. A live online session is held weekly with the faculty and participants. Participants should expect to spend approximately four hours per week on course related reading and assignments.

If you're providing housing education or counseling, or if you are an affordable housing developer - be it for homeownership or rental - it is crucial that you understand the scope of fair housing laws and the consequences of their violation. This course provides a comprehensive overview of the key issues related to discriminatory practices in housing, lending and insurance, as well as the rights and remedies available under federal, state and local fair housing laws. By mastering the do's and don'ts of fair housing law, you will be able to help your clients protect their rights

In this comprehensive overview of the NeighborWorks America Quarterly Production Report, participants will learn about the report’s data structure, its definitions, protocols, quality control processes, data entry in the Online Reporting System (ORS), how to interpret the ORS built-in reports (Quarterly Summary, YTD, Relationship Manager) and best reporting practices.

The course includes a dedicated module on understanding the CounselorMax data entry workflow in the context of the Quarterly Production Report. The content of this class encompasses all of the aspects of quarterly production reporting, therefore it is targeted to anyone who wants to learn more in depth about the quarterly production report process. The course will be a faculty-led online course delivered over four weeks, and will include one live online session per week. Participants will apply what they are learning through homework assignments and engaging online projects in between weekly sessions.